Home Android How to Fix Google Play Error “Error Retrieving Information from...

If you are using an Android Device, you might have downloaded many games and apps form google play store . you have come across the following error “Error retrieving information from server [RPC:AEC:0]” while trying to install or update your applications from the Play Store, you can fix it by following the steps below.

How to fix  Google play error: “error retrieving information from server [rpc:aec:0]“

Step 1 – Go to Settings.

Step 2 – Under Accounts and sync, Select Google.

Step 3 – Tap on your gmail id and from the options select remove account.

Step 4 – Once your account is removed, Go to settings and under accounts select “Add Account” and add in your Google account again. Once done, you should be able to download updates to your apps and download new apps again.

If you run into any problems, feel free to drop us a comment below and we will reply you back ASAP with the fix or the solution to your problem.

14 replies to this post
  1. I found the information off this website to be very useful in carried out the steps as directed and this fixed the problem that I was having thanks

  2. Hi Mate, worked a Treat, thanks very much:
    Heres one for you then mate:
    Tried to DOWNLOAD The PRO Version, my phone is a Galaxy Fit, Running Gingerbread: latest:
    Love you to crack this problem:
    Thanks in advance: Colin:

  3. I’ve been trying to fix this error all day and nothing has worked. I’ve cleared the data, tried reinstalling my google account, but nothing works. I use this card all the time, so I know it’s not the card. If someone could help, I’d really appreciate it. Thanks.

    • @alex : factory reset your device that solve your prblm ( first backup your contact @ msg & wifi pass ..etc )

  4. Thank you, thank you, thank you. This has been driving crazy for a few weeks. tried virtually everything in vain but this sorted it perfectly, many many thanks.

  5. I did delete my account and then put it back in I could do one download but after that I can’t download anything

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